Outside Sales Representative

Spectrum - Kalispell, MT

Full-time - Entry Level

Kalispell, MT

Telecommunications

About the position

Spectrum is evolving its broadband business, and as part of this transformation, we are seeking a Residential Connectivity Outside Sales Specialist to join our newly formed team. This role is pivotal in connecting our communities with essential services, including Spectrum Internet®, TV, mobile, and voice services. As a member of our Residential Sales team, you will play a crucial role in powering millions of gig-enabled households across our 41-state footprint. We are looking for individuals who are goal-oriented, self-motivated, and tenacious, with a passion for people and a desire to achieve financial and career goals. In this position, you will be responsible for door-to-door solicitation of new prospective customers, actively engaging with them to understand their needs and present tailored solutions. Your entrepreneurial spirit will be essential as you navigate your sales territory, working flexible hours, including evenings and weekends, to maximize customer contact. You will have the autonomy to manage your schedule while being supported by a team that values hard work and dedication. The role requires a strong work ethic and a positive mindset, as you will be rewarded based on your efforts with uncapped incentives, training pay, and performance bonuses. You will also receive comprehensive training to ensure you are well-equipped to succeed in this dynamic environment. Your ability to build relationships and provide exceptional customer experiences will be key to your success in this role.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Acquire new residential customers through door-to-door contact from assigned leads.
• Conduct proactive consultative needs analysis with new prospective customers.
• Develop and present sales presentations/proposals on products and services that meet customers' needs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
• Support team and team goals by actively participating in all sales meetings and training programs as assigned.
• Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
• Complete all administrative tasks related to products sold in accordance with department practices, policies, and procedures.
• Stay informed about competitors' activities in assigned territory and inform manager of any changes in competitive pricing programs or marketing directives.
• Attend and successfully complete training programs.
• Perform other duties as requested by supervisor.

Requirements

• Ability to read, write, speak and understand the English language.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• A passion to succeed and a strong personal drive to sell to prospective customers.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
• Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
• Ability to work independently with little or no supervision.
• High School Diploma or equivalent work experience.

Nice-to-haves

• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
• 2+ years sales or relevant work experience.

Benefits

• Education assistance
• Uncapped incentives + training pay + performance bonuses
• Savings & retirement
• Health benefits
• Unlimited mileage reimbursement
• Paid time off