Outside Sales Representative

Rexel Group - Columbus, OH

Full-time - Entry Level

Columbus, OH

Merchant Wholesalers, Durable Goods

About the position

The Outside Sales Representative at Rexel USA is a pivotal role focused on driving sales and marketing efforts to increase profitable sales through the establishment and maintenance of high-quality relationships with both new and existing customers. This position is based out of Columbus, OH, and requires a proactive approach to utilizing company digital tools, products, and services to connect with consumers, develop creative solutions, generate sales volume, and provide exceptional customer service. The representative will leverage strong partnerships with leading suppliers to secure and retain new customers, ensuring that customer expectations are not only met but exceeded. In this role, the Outside Sales Representative will be responsible for selling, marketing, promoting, and demonstrating products effectively. This includes communicating the features and benefits of the product offerings, generating sales to new customers, and selling additional products to existing customers. Collaboration is key, as the representative will work closely with leadership, team members, and suppliers to plan, track, and implement sales strategies while developing new markets. The representative will assist customers with product selection and application, utilizing their knowledge and resources to tailor solutions to meet specific customer objectives and needs. The position also involves maintaining accurate and timely records, including sales call schedules and expense reports, and coordinating sales calls with vendors to introduce and demonstrate products. The Outside Sales Representative will actively participate in professional development to enhance their selling skills and maintain technical capabilities, attending company training, special promotions, sales meetings, and supplier seminars. This role is essential in ensuring that Rexel USA continues to provide the highest level of customer service and innovative solutions to its clients.

Responsibilities

• Responsible for selling, marketing, promoting, and demonstrating products.
• Effectively communicate the features and benefits of our product offering.
• Increase business by generating sales to new customers and by selling additional products to existing customers.
• Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets.
• Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives.
• Establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs.
• Collaborate with customers and team members for product quotations and provide ongoing communication throughout the customer's purchasing lifecycle.
• Work with management, credit, and customers to resolve payment issues promptly.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market.
• Actively participate in professional development to improve professional selling skills and maintain technical capabilities.
• Participate in company training/development, special promotions, sales meetings, supplier seminars, and training schools to enhance and maintain personal and product knowledge.
• Maintain accurate and timely records including sales call schedules and expense reports.
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions.
• Utilize and champion digital tools, customer solutions, and services to gain a competitive advantage.

Requirements

• High School Diploma or GED
• Valid Driver's License
• 3+ years of sales or electrical industry experience
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Product and application knowledge essential
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within