Lampert Lumber Company - Fargo, ND
posted 3 months ago
The Outside Sales Representative at Lampert Lumber plays a crucial role in generating and securing new sales to enhance the company's profitability. This position is not only about acquiring new customers but also involves maintaining existing accounts through effective communication and service. The representative will engage in cold calling and follow up on leads to expand the customer base. As a people-first company, Lampert Lumber emphasizes continuous improvement and provides its associates with the necessary resources and training to succeed in their roles while preparing for future challenges. In this role, the Outside Sales Representative will promote, sell, and secure new accounts for the company. They will be responsible for providing existing accounts with the necessary products, time, and information to ensure customer satisfaction. The representative will assist customers in selecting products that best meet their needs and will prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers and contractors. Resolving customer complaints and problems is also a key responsibility, along with assisting in the collection of accounts receivable. The representative will coordinate project schedules, contractor schedules, and material deliveries, ensuring that all orders are prepared and inputted as necessary. They will keep the company informed about competitive prices, products, and area-related information, while maintaining current knowledge of daily and monthly sales in relation to budget and margin goals. Additionally, the representative will research and order special products as needed and estimate materials from blueprints supplied by customers or contractors. Adherence to any Conflict of Interest or Non-Compete agreements is required, as is compliance with the company's attendance policy by maintaining regular and predictable attendance.