Outside Sales Representative

US Foods Holding - San Jose, CA

Full-time - Entry Level

San Jose, CA

Merchant Wholesalers, Nondurable Goods

About the position

As an Outside Sales Representative at US Foods, Inc., you will play a crucial role in fostering customer relationships within a team-based selling model. Your primary responsibility will be to manage deliveries according to the routing schedule provided by the transportation department, addressing any issues that arise during the order process, such as delivery mis-picks, short loads, or stock-outs. You will also be responsible for communicating and collecting accounts receivable as necessary, collaborating with the credit department and clients to ensure all balances due are collected based on approved credit terms. In addition to managing existing accounts, you will leverage various resources to assist with top penetration opportunities and the opening of new accounts. This includes developing new business by identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences will also be part of your strategy to expand the customer base. You will need to stay informed about market conditions, product innovations, and competitors' offerings, sharing valuable information with customers as part of the value-added services provided by US Foods. Your role will require you to drive a motor vehicle to visit existing customers and prospects, ensuring product delivery. This may involve lifting and carrying items weighing up to 75 lbs. The position does not involve any direct reports, but you will maintain relationships with various internal stakeholders, including the District Sales Manager, Regional Sales Manager, and the VP of Local Sales, as well as external customers and vendors.

Responsibilities

• Foster customer relationships in a team-based selling model.
• Manage deliveries according to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process.
• Communicate and collect accounts receivable as necessary, working with the credit department and clients; collect all balances due based on approved credit terms.
• Leverage resources to assist with top penetration opportunities and new account openings.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Follow leads from existing clients and participate in organizations, clubs, trade shows, and conferences to identify new business opportunities.
• Stay informed about market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services.
• Drive motor vehicle to existing customers and prospects to ensure product delivery.

Requirements

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; experience with Microsoft Office products and Customer Relationship Management tools preferred (i.e., Salesforce).
• HS Diploma or equivalent.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance