Outside Sales Representative

$37,440 - $39,520/Yr

Race Telecommunications - Desert Hot Springs, CA

Full-time - Entry Level

Desert Hot Springs, CA

Professional, Scientific, and Technical Services

About the position

As an Outside Sales Representative at Race Communications, you will play a crucial role in expanding our customer base and driving revenue growth. Your primary responsibility will be to proactively engage potential customers through direct interactions in their homes and communities. This position requires you to serve as the face of Race Communications, creating meaningful connections with individuals and effectively conveying the exceptional value of our products and services to secure their business. You will be instrumental in promoting reliable, high-quality internet services, thereby supporting Race Communications' mission to bridge the digital divide between rural and urban areas. In this role, you will need to possess excellent communication and customer service skills, as well as sales acumen to explain products and services, address questions and complaints, and provide effective solutions. You will be expected to work independently and collaboratively with other Race team members across various teams and levels of our organization. The position is primarily field-based, requiring 100% travel to designated worksite locations, and occasional travel to other Race offices or off-site locations. Your success will be measured by your ability to meet or exceed monthly sales quotas, which include achieving a target of 44 door-to-door sales per month based on market demand. You will also be responsible for maintaining detailed records of customer interactions and ensuring compliance with sales team procedures and guidelines. This role demands a high level of organization, time management, and the ability to adapt to a dynamic, fast-paced environment while maintaining a professional demeanor.

Responsibilities

• Proactively engage potential customers through direct interactions in their homes and communities.
• Create meaningful connections with individuals to convey the value of Race Communications' products and services.
• Meet or exceed monthly sales goals set by you and your manager.
• Manage the creation and presentation of quotations for identified opportunities.
• Source new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services.
• Identify customer needs and requirements to achieve customer satisfaction.
• Build relationships and trust with customers through open and interactive communication.
• Gain and retain extensive product knowledge of Race fiber optic internet, phone, and television products.
• Keep detailed records of customer interactions and processes customer accounts.
• Participate in sales and marketing campaigns and attend outside events as required.

Requirements

• Eligibility to work in the US without sponsorship.
• Minimum age requirement of 18 years.
• A valid California driver's license, subject to successful verification through a DMV check, is mandatory.
• High school diploma, GED or equivalent required.
• Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required.
• Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit) to manage customer data, track interactions, and analyze customer behavior.
• Strong time management skills, with the ability to manage priorities and workflow.
• Excellent verbal and written communication skills.
• Ability to work with all levels of team members and management.

Nice-to-haves

• Experience in door-to-door sales or direct customer engagement.
• Familiarity with fiber optic internet services and telecommunications products.
• Ability to work independently and collaboratively in a team environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance