Outside Sales Representative

Isco Industries - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Merchant Wholesalers, Durable Goods

About the position

The Outside Sales Representative at ISCO Industries is a pivotal role focused on driving customer success and expanding the company's market presence. This position involves actively seeking new business opportunities and nurturing existing client relationships to enhance revenue generation. The representative will be responsible for identifying and contacting potential clients within a designated territory, addressing their needs, and resolving any issues that may arise. This role requires a proactive approach to sales, utilizing various sales tools to research and propose solutions that align with customer requirements. In addition to direct sales efforts, the Outside Sales Representative will represent ISCO Industries at industry events, trade shows, and professional associations, fostering positive relationships and promoting the company's products and services. The representative will engage with a diverse clientele, including government agencies, engineers, and contractors, to communicate the value of ISCO's offerings effectively. Building and maintaining strong customer relationships is essential, as the representative will work to improve customer satisfaction and maximize revenue opportunities through strategic partnerships. The role also involves preparing sales information, quotes, and market analyses for management, as well as engaging in the collection of receivables when necessary. Coordination with customer service associates is crucial to ensure seamless sales efforts, including preparation for sales meetings and direct interactions with prospects. The representative will also facilitate pre-construction installation meetings and provide on-site support to customers, ensuring they have the necessary resources for successful project execution. Overall, this position is integral to ISCO Industries' growth and success in the marketplace.

Responsibilities

• Identify and make contact with prospects within a designated territory.
• Resolve issues related to customer inquiries and needs.
• Record new prospects into the database for tracking and follow-up.
• Represent ISCO within industry, trade, or professional associations to develop positive relationships.
• Attend trade shows and conferences to promote ISCO products and services.
• Research solutions for customer needs using available sales tools.
• Communicate the value of ISCO products and services through various interactions with prospects and customers.
• Develop accounts and build customer relationships to maximize revenue opportunities.
• Improve customer satisfaction and develop positive business relationships with customers.
• Prepare sales information and quotes for customers, including market analysis and sales expenses for management.
• Engage in the collection of receivables as necessary.
• Coordinate all sales efforts, including preparation for and direct prospect interaction.
• Research for, prepare presentations and reports for, and attend sales meetings.
• Make decisions and negotiate pricing for various sales efforts.
• Facilitate and participate in pre-construction installation meetings and training on ISCO products.
• Support customers by visiting project sites and providing installation-related resources.
• Perform other duties as deemed necessary.

Requirements

• Proven experience in outside sales or a similar role.
• Strong communication and interpersonal skills to build relationships with clients.
• Ability to identify and pursue new business opportunities effectively.
• Experience in preparing sales quotes and market analysis.
• Familiarity with industry standards and practices related to government agencies, engineering, and contracting.
• Proficient in using sales tools and CRM software for tracking prospects and sales activities.

Nice-to-haves

• Experience in the construction or engineering industry.
• Knowledge of ISCO products and services.
• Ability to work collaboratively with customer service teams.

Benefits

• Competitive salary and commission structure.
• Health insurance coverage.
• 401(k) retirement plan with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and training.