Outside Sales/Territory Manager

East Coast Metal Distributors - Fayetteville, NC

Part-time - Entry Level

Fayetteville, NC

Merchant Wholesalers, Durable Goods

About the position

The Outside Sales/Territory Manager position at East Coast Metal Distributors is a full-time role focused on generating sales orders while ensuring optimal customer service. The primary objective is to increase sales dollars and profits through effective communication with customers and the management team. The successful candidate will possess or attain comprehensive knowledge of the products and services offered by East Coast Metal Distributors, enabling them to effectively communicate this information to customers. In this role, the manager will be responsible for developing and maintaining assigned customer accounts while actively seeking new accounts. They will provide valuable information to customers to assist them in their purchasing decisions regarding the company's products and services. The position requires traveling to customer locations to follow up on orders, answer questions, and secure new orders. Superior communication skills and strong customer relation skills are essential for effectively engaging with both potential and current customers. Additionally, the Outside Sales/Territory Manager will enter, analyze, and monitor customer pricing letters for their assigned accounts, collect receivables, and communicate with the Branch Manager regarding vendor delivery dates, special orders, and non-stock items. The role also involves coordinating customer deliveries that require special attention and ordering sales literature for the branch. Other related duties may be assigned by the Region General Manager or requested by the Branch Manager.

Responsibilities

• Develop and maintain assigned customer accounts.
• Actively seek new accounts.
• Provide information to customers to assist in their purchasing decisions.
• Travel to customer locations to follow up on orders and obtain new orders.
• Communicate effectively with potential and current customers.
• Enter, analyze, and monitor customer pricing letters for assigned accounts.
• Collect receivables from assigned accounts.
• Communicate with Branch Manager regarding vendor delivery dates and special orders.
• Coordinate customer deliveries requiring special attention.
• Order sales literature for the branch.
• Perform other related duties as assigned.

Requirements

• High School Diploma or GED equivalent.
• Prior work experience in the HVAC industry and in sales is desired.
• Strong interpersonal, organizational, communication, and selling skills are required.
• Ability to work evenings and weekends with minimal supervision.
• Ability to read and interpret training material.
• Good analytical and quantitative skills.

Nice-to-haves

• Experience in the HVAC industry is preferred.
• Advanced training or equivalent combination of education and experience may be beneficial.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance