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NAPA Auto Parts

posted 2 months ago

Full-time - Entry Level
Motor Vehicle and Parts Dealers

About the position

The Outside Salesperson at CENCAL Auto & Truck Parts is a full-time role focused on driving new business and nurturing existing customer relationships in the Newman and Patterson areas. This position requires a self-motivated and outgoing individual who can effectively communicate and provide excellent customer service while achieving sales goals.

Responsibilities

  • Establish and maintain good relations with customers by providing courteous, efficient, and professional service.
  • Work with the Store Manager to provide business planning designed to reach product and sales goals.
  • Continue to improve and stay updated on product knowledge by interacting with manufacturer's representatives.
  • Communicate with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identify and suggest products and services to meet those needs.
  • Demonstrate the functions and utility of products or services to customers based on their needs.
  • Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale.
  • Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Provide periodic territory sales forecasts.
  • Other duties as assigned by management.

Requirements

  • Must be at least 24 years of age.
  • Valid driver's license.
  • Prior automotive parts background or mechanical inclination is required.
  • Exceptional customer service and communications skills (both written and verbal).
  • Reliable, organized, detailed, and focused.

Benefits

  • Paid training
  • Health savings account
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Cell phone reimbursement
  • Vision insurance
  • Employee discount
  • Life insurance
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