Outside Salesperson

Hajoca - Latrobe, PA

Full-time - Entry Level

Latrobe, PA

Merchant Wholesalers, Durable Goods

About the position

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of 'Service, Integrity, Reliability,' and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace. Penstan Supply is one of those trade names and is looking for an Outside Salesperson at their Indiana, PA location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and persuasive? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Outside Salesperson.

Responsibilities

• Attract and retain customers by proactively conducting face-to-face customer meetings, visiting job sites, and meeting with decision makers.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Analyze sales reports and tools to establish strategies that assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
• Process sales orders, bids, and job information packages, and perform all sales functions in accordance with Company policy and procedures.
• Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
• Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer's business that might cause a credit risk.
• Support Inside Sales and all Profit Center activities as part of our Profit Center Team.
• Join industry associations to stay informed about market conditions, new technologies, and trends.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• 1+ years outside sales experience, contractor sales preferred.
• Able to drive for company business; must be at least 18 years old, possess a proper and valid driver's license, and have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Extensive knowledge of products sold in the Profit Center.
• Outside Sales experience preferred.
• Plumbing/HVAC background is preferred.

Nice-to-haves

• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data.
• Build influential relationships and trust with customers and key vendor partners through open and interactive communication.
• Demonstrate deep product knowledge required to answer customer questions and identify opportunities to upsell or cross sell.
• Develop a consultative mindset to understand our customer's business and personal goals and invest in their success as a trusted advisor.
• Overcome customer objections by recommending profitable solutions, adding value beyond price.
• Build positive working relationships and inspire teamwork with co-workers.
• Possess excellent communication and listening skills, with the ability to persuade.
• Act in a self-directed manner with the ability to plan and organize effective sales calls.
• Learn to operate warehouse material-handling equipment.
• Learn and operate the computer related systems used to process orders.
• Read, write, speak, and understand English.
• Perform basic arithmetic operations using whole numbers, common fractions, and decimals.

Benefits

• Medical, dental, vision, and prescription coverage.
• Accident and Hospital Indemnity coverage.
• Life insurance and Long Term Disability.
• Pre-tax accounts for healthcare and dependent care.
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law).
• 401(k).
• Retirement cash account with company contributions.
• Targeted training programs focused on personal and professional growth.