Overnight Hospitality Valet - Chicago, Illinois

$36,296 - $36,296/Yr

LAZ Parking - Chicago, IL

Full-time - Entry Level

Chicago, IL

Personal and Laundry Services

About the position

The Valet Attendant plays a crucial role in enhancing customer experience at LAZ Parking by being the first and last point of contact for guests. This position emphasizes exceptional customer service, operational excellence, and the ability to manage vehicle flow efficiently while maintaining a friendly demeanor. The role is part of a dedicated hospitality team that focuses on building relationships and providing a welcoming atmosphere for hotel guests.

Responsibilities

• Help direct traffic to keep the flow of cars clean and organized.
• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from the vehicle to the vehicle as necessary.
• Turn off each car and remove the keys.
• Provide each customer with a valet ticket and provide a retrieval process.
• Park and retrieve cars carefully, efficiently, and promptly.
• Work with or without supervision.
• Promote extraordinary customer relations.

Requirements

• High school diploma or GED preferred.
• Strong customer service experience.
• Valid driver's license and 2+ years' experience.
• Parking and hospitality industry experience is preferred but not required.

Nice-to-haves

• Experience in the hospitality industry (Parking, Restaurants, Hotels, etc.).
• Ability to drive a standard transmission.

Benefits

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform
• Health Coaching & Resources
• Employee Assistance Program (EAP)
• Smoking Cessation Program
• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability