Overnight Hotel Associate

$31,200 - $35,360/Yr

Marriott International - Kansas City, MO

Part-time,Full-time - Entry Level

Onsite - Kansas City, MO

Accommodation

About the position

The Overnight Hotel Associate at Springhill Suites by Marriott is responsible for providing exceptional guest service during the night shift. This role involves checking in and out guests, running the night audit, and ensuring a smooth operation at the front desk. The Night Auditor serves as the first point of contact for guests, making it essential to deliver warm and knowledgeable service to create a positive first impression.

Responsibilities

• Check in and out guests efficiently.
• Run the night audit and submit nightly reports.
• Provide warm and knowledgeable service to guests.
• Handle all duties associated with working the front desk.
• Work independently during overnight hours.

Requirements

• 1 year of customer service experience required.
• Previous hotel experience is a plus but not mandatory.
• Ability to work alone during overnight shifts.

Nice-to-haves

• Experience in hospitality is preferred but not required.

Benefits

• Employee discount
• Flexible schedule