New Start Home Careposted 10 months ago
$29,120 - $31,200/Yr
Full-time • Entry Level
Norfolk, VA

About the position

We are seeking an Overnight Customer Service Representative to join our team at New Start Home Care Agency. The ideal candidate will provide exceptional customer service and support during late-night hours, ensuring a positive experience for all customers. This position offers the opportunity to work overnight hours, providing essential services to customers during non-traditional business hours. If you have a passion for customer service and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities

  • Greet customers warmly and ascertain problem or reason for calling
  • Provide information about products and services
  • Process orders, forms, and applications
  • Handle customer inquiries and resolve issues promptly
  • Upsell products and services to maximize sales opportunities
  • Operate cash registers and handle cash transactions accurately
  • Maintain a clean and organized workspace

Requirements

  • Previous experience in customer service or retail environment preferred
  • Proficiency in retail math for transactions and upselling
  • Ability to operate a cash register with precision
  • Strong technical sales skills to promote electronic and appliance products effectively
  • Multilingual skills are a plus to assist diverse customer base
  • Must have experience with Bed Bound Clients and have Flexibility.

Benefits

  • Flexible schedule
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