Overnight Retail Floor Supervisor

$37,440 - $50,128/Yr

Whole Foods - New York, NY

Full-time - Entry Level

New York, NY

Food and Beverage Retailers

About the position

The Overnight Retail Floor Supervisor at Whole Foods Market is responsible for overseeing the operational flow of the store during overnight hours. This role includes supervising and scheduling team members, ensuring effective stocking and display maintenance, and fostering a positive work environment. The supervisor will also support training initiatives and respond to customer and team member needs, all while maintaining high standards of retail execution.

Responsibilities

• Effectively supervises and delegates tasks based on the needs of the store.
• Oversee stocking and filling of all UPC items in the store and support maintaining compelling displays.
• Supports training as delegated by Daily Shop Store Leader and Floor Lead utilizing learning checklists and training materials.
• Will support and execute SSS responsibilities including but not limited to auditing, hanging tags, and sorting tags.
• Oversees overnight and daytime team Members and resolves difficult situations.
• Responds to customer and Team Member needs and concerns.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Sets and achieves the highest standards of retail execution.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Trains, develops, mentors, motivates, and Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Supports timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM (Whole Foods Market) vision and goals.

Requirements

• 12+ months retail experience.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Knowledge, skills, and abilities of departmental Team Members.
• Capable of teaching others in a constructive and positive manner.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Strong organizational skills.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Benefits

• Health insurance
• Retirement plan benefits
• Eligibility for a store discount
• Paid time off
• Access to other benefit programs