P&C Product Management Analyst Consultant - Personal Lines State Management

$89,990 - $89,990/Yr

USAA - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Credit Intermediation and Related Activities

About the position

As a P&C Product Management Analyst Consultant for the Personal Lines State Management team at USAA, you will play a crucial role in monitoring, analyzing, and interpreting data for the property and casualty product line. This position focuses on identifying opportunities and challenges within assigned states, developing recommendations to enhance product strategy, and ensuring profitability and competitiveness in the market.

Responsibilities

• Analyze complex internal and external data such as segment level performance, local market trends, and cost benefit analysis.
• Develop recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
• Formulate responses to routine and complex member inquiries elevated by Member Contact teams.
• Interact with and direct key stakeholders across the business to collect and analyze information that drives business goals.
• Develop complex product dashboards and reporting in Excel, Tableau, or other analytical tools to support key performance metrics identification.
• Deliver performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
• Understand and maintain expert knowledge of current state laws and regulatory environments for assigned states.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies.

Requirements

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
• 4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business with 2 years of product or program management experience.
• 2 years of P&C experience.
• Advanced skills using data querying tools and dashboards including Excel, Tableau, or other analysis tools.
• Knowledge of product related regulations, and risk and compliance requirements.

Nice-to-haves

• Prior product management experience in the Property & Casualty Insurance business.
• Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership.
• Proficient knowledge of SAS, SQL, Tableau, or similar software.
• Strong written and verbal communication skills.
• Consistent demonstration of leadership behaviors.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance