USAA - Colorado Springs, CO
posted 3 months ago
As a dedicated P&C Product Management Analyst for the Personal Lines State Management team at USAA, you will play a crucial role in monitoring, analyzing, and interpreting data for assigned property and casualty products and states. Your primary responsibility will be to utilize data analytics to identify complex loss and production trends, connecting these trends to business results and product strategy. This position is integral to supporting the product strategy with a deliberate focus on profitability, competitiveness, and sales performance for the assigned states. You will be expected to compile and analyze complex internal and external data, such as frequency and severity trends by segment, local market growth performance, and coverage level results, both on an ad-hoc basis and through regular weekly/monthly evaluations. In addition to data analysis, you will develop recommendations related to pricing strategy, planning, and forecasting, as well as policy and membership growth. You will also respond to routine member inquiries that have been elevated by Member Contact teams, ensuring that member needs are met effectively. Your role will involve maintaining and assisting with the development of product dashboards and reports using tools such as Excel and Tableau, which will support the identification of key performance metrics in assigned states, regions, or countrywide. Collaboration with value chain partners will be essential as you monitor the results of actions implemented by the extended state team. Furthermore, you will assist in the development of performance presentation materials for business reviews with the extended state team, leadership, and other stakeholders. To succeed in this role, you will need to develop knowledge and expertise around current state laws and regulatory environments for your assigned states. It is also critical to ensure that risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.