P&C Product Management Analyst - Personal Lines State Management

$81,770 - $156,290/Yr

USAA - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Credit Intermediation and Related Activities

About the position

As a dedicated P&C Product Management Analyst for the Personal Lines State Management team at USAA, you will play a crucial role in monitoring, analyzing, and interpreting data for assigned property & casualty products and states. This position focuses on using data analytics to identify complex loss and production trends, connecting those trends to business results and product strategy, and contributing to recommendations that support product strategy with an emphasis on profitability, competitiveness, and sales performance.

Responsibilities

• Compiles and analyzes complex internal and external data such as frequency and severity trends by segment, local market growth performance, and coverage level results.
• Develops recommendations related to pricing strategy, planning, and forecasting, and policy/membership growth.
• Responds to routine member inquiries elevated by Member Contact teams.
• Maintains and assists with developing product dashboards and reports in Excel, Tableau, or other analysis tools to support the identification of key performance metrics.
• Works with value chain partners to monitor results of actions implemented by the extended state team.
• Assists in the development of performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
• Develops knowledge and builds expertise around current state laws and regulatory environments for assigned states.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
• 2 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business.
• 1 year of P&C experience.
• Intermediate level skills using data querying tools and dashboards including Excel, Tableau, or other analysis tools.
• Experience utilizing data to create briefings/presentations.
• Developing knowledge of product related regulations, and risk and compliance requirements.

Nice-to-haves

• Property & Casualty experience, particularly in one or more key functions (e.g., Product Management, Pricing, Underwriting, Finance, etc.).
• Proven complex data analytical experience and the ability to demonstrate aptitude for pulling data as well as analyze trends to make recommendations to leadership.
• Proficient knowledge of SAS, SQL, Tableau, or similar software.
• Highly effective communication and salesmanship skills leveraged to guide, mentor, and influence business improvement.
• Demonstrated Bias for Action in an environment of ambiguity.

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education assistance.