Chicago Zoological Society - Brookfield, IL
posted 4 days ago
Full-time - Entry Level
Brookfield, IL
Museums, Historical Sites, and Similar Institutions
About the position
The People & Culture Associate contributes to the success of Brookfield Zoo Chicago ("BZC") by providing administrative support to the Human Resources Department to enable management to run an efficient HR operation, promote ease of doing business with HR, and to support actions which promote a quality employee experience. Provides administrative support to Assoc. V.P. of HR and Sr. V.P. of HR. This is a non-union, fulltime position, grade 05H, with a hiring range of $22.94/hr. - $25.23/hr.
Responsibilities
- Provides front-desk support to greet visitors and direct them accordingly.
- Creates, sets up, and maintains employee personnel and benefits files, background check reports, and other HR Department confidential files and records.
- Inventories, logs, scans, and obtains approval of files to be moved to storage and assists in identifying records to be destroyed.
- Answers telephones and responds to internal and external routine and non-routine inquiries and requests.
- Provides assistance and administrative support for new hires, including class logistics and room setup.
- Opens, sorts, and processes department mail per standard procedures.
- Serves as the primary back-up for the other HR Associate.
- Assists with special projects, handle mailings, employee communications, front-desk coverage and other duties as assigned.
- Provides a broad range of administrative support to the AVP and SVP.
- Arranges meetings and handles related logistics.
- Provides support for employee events, including staffing events, set-up, take-down, reception, registration, etc.
- Coordinates and organizes instructor-led training programs with internal and contractor facilitators.
- Provides administrative support to the Talent Acquisition team as needed.
Requirements
- High school diploma or educational equivalent (e.g., GED.) required.
- Minimum four years of previous, comparable administrative, office, or HR experience required.
- Ability to maintain strict confidentiality of highly privileged information.
- Ability to use or quickly learn standard office equipment and software programs.
- Prior experience with word processing, spreadsheet, and database software required.
- Excellent telephone etiquette and effective customer service and listening skills required.
- Good interpersonal and communication skills essential.
- Good organizational and time management skills required.
- Ability to interact tactfully and effectively with diverse individuals and personalities.
- Ability to understand and carry out oral and written instructions accurately.
- Strong proofreading skills and attention to details required.
- Knowledge of basic office procedures and ability to follow established standard business formats.
- English proficiency at a working professional level.
- Ability to manage multiple priorities with strong follow-up and follow-through skills required.
- Cultural competency; experience and/or ability to work and interact effectively with a diverse, multicultural audience.
- Valid driver's license required.
Nice-to-haves
- Associate degree in human resources, Secretarial Science, or Business Administration strongly preferred.
- Five or more years HR experience in various HR disciplines, including recruitment and HR support preferred.
- Experience with Microsoft Windows, Outlook, Word, and Excel strongly preferred.
- Multilingual ability, Spanish fluency a plus.
Benefits
- Paid Time Off (PTO) accrued based on Years of Service.
- 8 paid holidays per year.
- Medical Insurance options available.
- Dental Insurance & Vision Care Coverage.
- Mental Health support and Employee Assistance Plan (EAP).
- 401(k) savings plan with matching contributions.
- Short-Term and Long-Term disability benefits.
- Pre-tax Flexible Spending Accounts (FSAs).
- Tuition Reimbursement for eligible employees.
- Employee discounts and perks.
