Whirlpool - Chicago, IL

posted 5 months ago

Full-time - Mid Level
Chicago, IL
10,001+ employees
Electrical Equipment, Appliance, and Component Manufacturing

About the position

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, dedicated to improving life at home and inspiring generations with its brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, Whirlpool reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. The new Direct to Consumer (D2C) team is responsible for accelerating Whirlpool's D2C journey, providing an amazing opportunity to shape the company's future. The team aims to ensure that every customer interaction with the brands is exceptional, prioritizing customer experience above all else. This role is pivotal in transforming the business and the industry, making it the perfect place to bring innovative ideas and make a significant impact. The Paid Media Manager will report to the Growth Marketing Director of the Direct to Consumer business. This role involves defining and executing the media strategy, managing all paid channels, executing campaigns, and analyzing KPIs with a full funnel view. The manager will oversee all paid media campaigns for D2C Whirlpool sites, focusing on increasing awareness and lead generation, ensuring that every consumer interaction with the brands is an amazing experience. The role requires testing concepts quickly, validating models, and accelerating the e-commerce business. Ultimately, the Paid Media Manager's goal is to help owners and users of Whirlpool products increase the value they receive throughout the ownership cycle.

Responsibilities

  • Develop revenue projections for paid channels, optimizing budget allocation and ensuring return on investment.
  • Plan, structure and implement actions in Facebook, Google Ads, Affiliate and Retargeting channels.
  • Handle technical implementations such as conversion pixel implementations, discount coupons, display, XML or API management.
  • Analyze, enrich, and ensure the quality of data to allow for effective use of full funnel reporting in business activities.
  • Monitor and verify results daily to evaluate changes in commercial routes or levers.
  • Manage the external agency and attend briefings and meetings for the realization of digital public pieces.
  • Analyze and automate reports to generate insights and perform tests on media channels, ensuring the best financial return and compliance with KPIs.
  • Collaborate with internal Commercial, Information Technology, Business Intelligence, Brand and Finance teams.

Requirements

  • Bachelor's degree
  • 5+ years of experience in performance marketing

Nice-to-haves

  • Performance marketing experience at a fast-paced ecommerce company or agency
  • Google Ads, Facebook Ads or similar certification
  • Experience in retargeting and affiliate marketing
  • Experience working with Adobe and Google Analytics
  • Experience working with performance marketing KPIs and online media concepts (visits, click through rate (CTR), cost per acquisition (CPA), cost per click (CPC), bounce rate, impressions and conversion rate)
  • Experience using advanced spreadsheet functions and formulas to analyze and manipulate complex datasets
  • Tableau and data studio experience
  • Experience increasing LTV (lifetime value) and user engagement

Benefits

  • Employee discount
  • Gym membership
  • Tuition reimbursement
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