Nyc Hra Dept Of Social Services - New York, NY
posted about 2 months ago
The PAM Data Entry Clerk position at the HRA/Department of Social Services is a full-time role located in Manhattan. This position is critical to the functioning of the Investigation, Revenue, and Enforcement Administration (IREA), which is responsible for maintaining the integrity of social services programs administered by the New York City Human Resources Administration (HRA). The Centralized Data Entry (CDE) Unit, where this role is situated, processes all case transactions using the Paperless Alternate Module (PAM) from various assistance programs, including Cash Assistance (CA) and Supplemental Nutrition Assistance Program (SNAP). The CDE is the only program authorized to process case actions directly into the Welfare Management System (WMS) from PAM, ensuring that all data entries are accurate and timely. As a PAM Data Entry Clerk, the individual will be responsible for reviewing and checking Turn Around Documents (TAD) for completeness, entering information from source documents, and maintaining controls on items submitted for processing. The role requires correcting errors of omission or transposition and ensuring that all forms authorizing benefit payments are correctly completed and approved. The clerk will also help resolve daily errors reported on the WINRO report to prevent issues such as duplicate assistance or incorrect payments. Additionally, the clerk will maintain a daily log of assigned cases and assist in scanning documents for various processing units. The work schedule for this position is Monday to Friday from 9 am to 5 pm, and the work location is at 375 Pearl Street, New York, NY. Candidates must be permanent in the Civil Service Clerical Associate title or provisionally hired as a Clerical Associate, with the requirement to take and pass the Clerical Associate Civil Service Exam when available for continued employment.