Papa Johns (Resturant) Team Member

Healthcare Management Systems Holdings Corporation - Richburg, SC

Full-time - Entry Level

Richburg, SC

Professional, Scientific, and Technical Services

About the position

The Team Member at Papa John's is responsible for providing exceptional customer service, preparing and cooking food efficiently, and maintaining cleanliness in the store. This role requires a friendly demeanor, the ability to multitask, and a commitment to upholding company standards in service and appearance.

Responsibilities

• Provide superior customer service by greeting customers with a friendly smile and prompt service.
• Offer assistance and handle customer comments, complaints, or suggestions as instructed by management.
• Develop and maintain customer relationships by recognizing regular customers and remembering their favorite items.
• Achieve maximum productivity daily and assist other employees with questions and procedures.
• Train new associates on store procedures as needed and delegate shift-related tasks.
• Complete specific tasks assigned by the store supervisor or manager.
• Observe shift operating hours and follow the posted work schedule.
• Protect company assets by following control policies and procedures.
• Prep, cook, and order food for both Krispy Krunchy Chicken and Papa John's Pizza.
• Perform inventory counts as assigned by supervisors and complete daily shift checkout paperwork.
• Maintain cleanliness standards inside and outside the facility and follow safety guidelines.
• Report personnel situations, accidents, maintenance issues, and customer incidents to the store supervisor.

Requirements

• Must be at least 16 years old to work.
• Basic mathematical skills at the eighth-grade level.
• Ability to speak, read, understand, and write English at the eighth-grade level.
• Ability to carry out written, oral, or diagrammed instructions.
• Ability to resolve job-related problems professionally and set priorities for self and others.
• Good organizational and time management skills.
• Ability to tolerate restaurant environments, including heat and food smells.
• Ability to work in a cooler at temperatures of 30°F or below for extended periods.
• Ability to stand for a minimum of eight hours and lift cases weighing up to 40 lbs.
• Ability to handle multiple tasks simultaneously and reliably commute to work.