Paralegal/Case Manager

$58,759 - $75,890/Yr

Unclassified - Los Angeles, CA

posted about 2 months ago

Full-time - Mid Level
Los Angeles, CA

About the position

Are you an experienced Case Manager capable of handling a pre-litigation file from start to finish with minimal supervision? Do you have a passion for delivering stellar customer service and going above and beyond for your clients? Do you thrive in a role where you manage case files autonomously? If so, we want you on our team! Our firm is growing, and we are seeking a Case Manager with a positive attitude to manage 120+ pre-litigation personal injury cases at a time. In this role, you will be responsible for initial and ongoing client contact, ensuring that clients are kept informed and supported throughout the process. You will request medical records and schedule medical appointments, managing clients' medical care effectively. Additionally, you will be responsible for opening and closing case files, calendaring important events, and resolving property damage and loss-of-use claims. Reporting claims to Medi-Cal and Medicare for lien resolution will also be part of your duties, along with preparing case files for submission to demand writers. Your focus will be on ensuring overall quality client care, making sure that every client feels valued and supported throughout their case journey.

Responsibilities

  • Initial and ongoing client contact.
  • Requesting medical records and scheduling medical appointments.
  • Managing clients' medical care and opening/closing case files.
  • Calendaring important events and resolving property damage and loss-of-use claims.
  • Reporting claims to Medi-Cal and Medicare for lien resolution.
  • Preparing case files for submission to demand writers.
  • Ensuring overall quality client care.

Requirements

  • Prior case management experience is required.
  • Fluency in Spanish is essential.
  • A solid understanding of the injury claims process and basic medical terminology is necessary.

Nice-to-haves

  • Experience in personal injury law.
  • Experience in litigation.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Life insurance
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