Paralegal/Claims Processor

$45,760 - $49,920/Yr

Awc, S.A. - Orem, UT

Full-time - Entry Level

Orem, UT

1-10 employees

Merchant Wholesalers, Durable Goods

About the position

The Paralegal/Claims Processor position is a full-time role based in Orem, UT, requiring a commitment of 40 hours per week. The office operates on a 10-hour shift schedule, allowing employees to enjoy three days off each week. The primary responsibilities of this position include interviewing clients to gather essential health and work history information, completing various claim forms, and communicating with government agencies to track the status of claims. Additionally, the role involves assisting clients in navigating the claims process, ensuring they understand each step involved. Candidates must possess excellent phone customer service skills and the ability to work independently while completing tasks efficiently. The role requires drafting simple letters and responding to written requests for information in a professional manner. A working knowledge of Microsoft Word and Excel is essential, along with strong organizational skills. While some experience in a medical field position is beneficial, it is not a strict requirement. The work environment is described as a small office with a team of 10 members, emphasizing collaboration and efficiency, particularly with the main office located in Wyoming. This position is particularly rewarding as it involves assisting elderly individuals in need, contributing to a positive impact on their lives.

Responsibilities

• Interview clients to gather basic health and work history information.
• Complete claim forms accurately and efficiently.
• Communicate with government agencies regarding claim status.
• Assist clients in understanding each step of the claims process.
• Draft simple letters and respond to written requests for information professionally.
• Maintain excellent phone customer service skills.
• Work independently and complete tasks without supervision.
• Collaborate effectively with team members and the main office.

Requirements

• Associate's degree is required.
• 1 year of experience as a Paralegal or Legal Assistant is preferred.
• Ability to relocate to Orem, UT before starting work.
• Working knowledge of Microsoft Word and Excel is necessary.
• Excellent organizational skills are required.
• Strong phone customer service skills are essential.

Nice-to-haves

• Some experience in a medical field position is helpful but not required.

Benefits

• Paid time off