Paralegal - US Immigration

$60,000 - $65,000/Yr

Integreon Intermediate LLC - Austin, TX

Full-time - Entry Level

Austin, TX

1,001-5,000 employees

About the position

Integreon is seeking experienced paralegals to join our immigration services team in a fast-paced environment. The role involves engaging with foreign national employees, ensuring compliance with service level agreements, and providing accurate updates on case statuses. The ideal candidate will possess strong knowledge of U.S. immigration processes and demonstrate exceptional communication and analytical skills.

Responsibilities

• Engage with foreign national employees to deliver clear and timely updates on case statuses and address general inquiries.
• Ensure compliance with Service Level Agreements by meeting assigned deadlines, providing updates on case progress and status, and escalating issues when necessary.
• Analyze extensive data sets to create reports for clients and manager.
• Utilize US immigration concepts to provide accurate answers to inquiries.
• Actively contribute to both team and individual productivity goals.
• Show adaptability and a willingness to take proactive steps.
• Adhere to documented company standards and policies to mitigate risks and uphold operational and client compliance.
• Possess excellent writing skills.
• Demonstrate exceptional customer service and communication skills.
• Quickly interpret information to determine and deliver the appropriate response.
• Maintain communication with relevant stakeholders involved in the immigration process.
• Ensure accurate updates in the Case Management System for all actions taken.
• Offer suggestions for process improvement and reduction of redundancies.
• Collaborate with offshore teams to coordinate tasks and responsibilities, fostering efficient teamwork.

Requirements

• 2-3+ years of experience in the relevant industry.
• Strong knowledge of U.S. Immigration (Immigrant and Non-Immigrant Visas).
• Bachelor's degree from a U.S. institution.
• Exceptional attention to detail.
• Ability to work efficiently in a fast-paced setting, meeting tight deadlines, and effectively managing workflow and fluctuations in workload.
• Expertise in prioritization and workflow management.
• Strong analytical, writing, and oral communication skills.

Nice-to-haves

• Knowledge of U.S. Immigration processes.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401k
• Paid time off
• Tuition Discount