Parent Aide - Educator

Northeast Family Services - Manchester, NH

Full-time - Entry Level

Manchester, NH

About the position

Northeast Family Services is seeking a Parent Aide/Educator to work with families affected by abuse and neglect. The role involves assisting parents in making behavior changes to ensure their children can return to a safe home. Parent Aide/Educators provide one-on-one parenting coaching, supportive counseling, and health and safety education, while also coordinating resources and services to facilitate positive change. This position offers flexibility, with most visits occurring during afterschool and evening hours, as well as occasional weekends.

Responsibilities

• Facilitates and coordinates family visitations; transports children and/or their families.
• Provides attentive, high quality supervision during family visitation time.
• Helps families increase their skills to effectively parent their children during supervised visitation.
• Develops and implements treatment plans and holds treatment plan meetings as required and as needed.
• Provides needed supports required for treatment goal attainment.
• Develops and maintains positive relationships with DCYF, children, families, and community providers.
• Attendance and participation in team and/or committee meetings.
• Provides assistance to families in using community resources to meet social, medical, educational, vocational and financial needs.
• Requires working a flexible schedule including evening and some weekends.
• Develops and maintains documentation, including visit notes, contact logs and monthly reports; Responsible for completing all mandatory training on a timely basis.
• Open, honest and supportive communication with teammates and supervisors.

Requirements

• High School Diploma with 4 years experience working with families required.
• Associate's Degree in Human Services or related field with 2 years experience working with families preferred.
• Must be at least 22 years of age.
• Ability to understand and follow policies and procedures.
• Understanding of and ability to work positively with children and parents with mental health challenges, substance abuse and/or intellectual disabilities.
• Understanding of and ability to set professional boundaries.
• Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours.
• Ability to manage client behavior, foster independence, and maintain perspective.
• Ability to handle people and situations with compassion, diplomacy, and tact.
• Ability to set priorities and to be clear and directive when needed.
• Ability to provide documentation such as valid driver's license, evidence of automobile insurance and a clear criminal record and central registry check as required to work in community services.
• Ability to work cooperatively in a team environment and to problem solve unexpected/unpredictable circumstances calmly.
• Strong verbal and written communications skills.
• Ability to use technology and an electronic health record for documentation.
• Able to sit, stand, climb stairs, and move about the sites and follow young children.
• Able to drive a vehicle.

Nice-to-haves

• Experience in family systems training.
• Knowledge of trauma-informed practices and evidence-based practices.

Benefits

• Health, dental & vision insurance
• 3 weeks paid vacation
• 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve)
• Generous sick time including mental health days
• 401k retirement plan with up to 4% match
• Voluntary short and long-term disability
• Voluntary Life Insurance
• Dependent care savings account
• Mileage reimbursement
• Longevity award - Monetary bonus and a vacation day annually
• Company provided laptop and cell phone
• Opportunity for professional growth
• Supervision for licensure provided
• Tuition Reimbursement
• Personal cell phone discount