Parking Guest Attendant - Cashier

$27,040 - $27,040/Yr

The Parking Spot - East Point, GA

Full-time - Entry Level

East Point, GA

1,001-5,000 employees

Personal and Laundry Services

About the position

The Parking Guest Attendant (PGA) plays a crucial role in providing exceptional customer service during the check-in and check-out process at The Parking Spot. This position focuses on hospitality and aims to create a welcoming environment for guests, ensuring a smooth parking experience. The role involves working overnight shifts and requires effective communication and teamwork to enhance guest satisfaction.

Responsibilities

• Welcome and greet each guest in a friendly and professional manner.
• Provide quick and pleasant assistance supporting guests at exit and entry lanes.
• Answer telephones and assist customers using mobile devices while using our services.
• Partner with all team members to provide the best guest experience.
• Keep all PGA work areas neat and clean.
• Assist and educate guests on TPS Spot Club Program and inquiries.
• Fill water cooler.
• Perform additional duties as reasonably requested by Management.

Requirements

• High school education or equivalent.
• Previous customer service experience preferred.
• Ability to verbally communicate clearly in the English language.
• Ability to operate Apple technology products including iPhone, iPad tablets.
• Comfortable using kiosk system and adapt to IT upgrades and changes.
• Ability to work in inclement weather and stand for most of the shift.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Paid time off