Parking Lot Cashier

$33,280 - $33,280/Yr

The Parking Spot - Brook Park, OH

Full-time

Brook Park, OH

1,001-5,000 employees

Personal and Laundry Services

About the position

The Parking Spot is seeking a Parking Guest Attendant (PGA) to provide exceptional service to guests during their check-in and check-out processes. This role is crucial in ensuring a positive parking experience, emphasizing hospitality and teamwork. The position requires working full-time hours, primarily during evenings and weekends, and offers opportunities for tips and bonuses.

Responsibilities

• Welcome and greet each guest in a friendly and professional manner
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Partner with all team members to provide the best guest experience
• Keep all PGA work areas neat and clean
• Assist and educate guests on TPS Spot Club Program and inquiries
• Fill water cooler
• Perform additional duties as reasonably requested by Management

Requirements

• High school education or equivalent
• Previous customer service experience preferred
• Ability to verbally communicate clearly in the English language
• Ability to operate Apple technology products including iPhone, iPad tablets
• Comfortable using kiosk system and adapt to IT upgrades and changes
• Ability to work in inclement weather and stand for most of the shift

Benefits

• Immediate job offer after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible
• Consistent schedules
• Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits for eligible employees
• Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities