Parking Operations Specialist

$37,440 - $37,440/Yr

Northern Virginia Community College

Part-time - Entry Level

10,001+ employees

Educational Services

About the position

The Parking Operations Specialist at Northern Virginia Community College is responsible for performing routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations. This part-time role involves front office duties, parking enforcement, and managing print services, ensuring effective customer service and operational efficiency.

Responsibilities

• Perform front office duties including permit sales, citation payments, NOVACard issuance, and cash drawer reconciliation.
• Manage Print Services by refilling paper, toner, and staples as needed and troubleshooting paper jams.
• Monitor SmarterTrack for tickets and escalate to Tier 2 as necessary.
• Perform parking enforcement duties by checking parking areas for infractions, issuing citations, and maintaining parking equipment.
• Operate a state enforcement vehicle while performing duties.

Requirements

• Customer service experience
• Computer experience working in a Windows environment
• Valid Driver's License

Nice-to-haves

• Experience in an office environment
• Cash-handling experience
• Experience dealing with customer concerns and problems

Benefits

• Comprehensive health and dental insurance program
• Generous paid leave
• Deferred compensation plans
• Paid parental leave
• State employee discounts
• Solid and secure retirement program