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JPMorgan Chase - Murfreesboro, TN
posted 2 months ago
About the position
The Associate Banker position at Victory Village Branch in Murfreesboro, TN, is a part-time role focused on delivering exceptional customer experiences and building lasting relationships with clients. This position involves engaging with customers, managing branch operations, and providing education on banking products and technology. The Associate Banker plays a crucial role in representing the bank's brand and culture while helping clients achieve their financial goals.
Responsibilities
- Engages clients as they enter the branch by welcoming them and managing lobby traffic.
- Performs branch operations including managing cash devices and adhering to bank policies.
- Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
- Champions new Associate Banker skills and assists in training new team members.
- Educates clients on technology self-service options like the Chase Mobile App and ATMs.
- Shares best practices across supported branches to enhance customer experience.
Requirements
- 6 months of customer service experience.
- High school diploma or GED equivalent.
Nice-to-haves
- Ability to make personal connections and engage customers professionally.
- Strong desire and ability to influence and educate customers on technology.
- Cash handling experience.
Benefits
- Flexible scheduling options for part-time employees.
- Opportunities for professional development and training.
