Part Time (30 Hours) Associate Banker, 11th St and Market St Branch, Philadelphia, PA

JPMorgan Chase - Philadelphia, PA

Part-time - Entry Level

Philadelphia, PA

Credit Intermediation and Related Activities

About the position

The Associate Banker position at JPMorgan Chase is a part-time role focused on delivering exceptional customer experiences in branch banking. The role emphasizes building lasting relationships with clients, providing tailored financial education and advice, and utilizing the latest banking technology to meet customer needs. The Associate Banker will represent the brand and culture of Chase, ensuring clients feel welcomed and valued while assisting them with their banking and investment goals.

Responsibilities

• Engages clients as they enter the branch by welcoming them and managing lobby traffic.
• Performs branch operations including managing cash devices and adhering to bank policies.
• Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
• Champions new Associate Banker skills and assists in training new team members.
• Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
• Shares best practices across supported branches to enhance customer experience.

Requirements

• 6+ months of customer service experience.
• High school diploma or GED equivalent.

Nice-to-haves

• Ability to make personal connections and engage customers professionally.
• Strong desire and ability to influence and educate customers on technology.
• Cash handling experience.

Benefits

• Health insurance
• Tuition reimbursement
• Retirement plan