JPMorgan Chase - Miami, FL
posted about 1 month ago
Part-time
Miami, FL
Credit Intermediation and Related Activities
About the position
The Associate Banker role at the Kendall Square Branch in Miami, FL, is a part-time position focused on delivering exceptional customer experiences and building lasting relationships with clients. This role involves engaging with customers, assisting with transactions, and educating them on banking technology and services, all while representing the bank's commitment to diversity and inclusion.
Responsibilities
- Engages clients as they enter the branch by welcoming them and managing lobby traffic.
- Helps clients with everyday transactions such as deposits, withdrawals, payments, and updating their information.
- Educates clients on using technology self-service options like the Chase Mobile App and ATMs.
- Assists with new account openings when needed.
- Performs branch operations, including managing cash devices while adhering to bank policies.
Requirements
- 6 months of customer service experience
- High school diploma or GED equivalent
Nice-to-haves
- Ability to make personal connections and engage customers
- Professional, interpersonal, and organized with follow-up skills
- Strong desire to influence and educate customers
- Cash handling experience
