About The Position

The Associate Banker position at JPMorgan Chase is a part-time role focused on delivering exceptional customer experiences in a branch setting. The role emphasizes building lasting relationships with clients, providing tailored financial education and advice, and utilizing the latest banking technology to meet customer needs. The Associate Banker will play a crucial role in representing the brand and culture of the bank while contributing to the overall success of the branch.

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent

Nice To Haves

  • Ability to make personal connections and engage customers
  • Professional and organized with follow-up skills
  • Strong desire to influence and educate customers
  • Cash handling experience

Responsibilities

  • Engages clients as they enter the branch by welcoming them and managing lobby traffic.
  • Performs branch operations including managing cash devices and adhering to bank policies.
  • Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
  • Champions new Associate Banker skills and assists in training new staff.
  • Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
  • Shares best practices across supported branches to enhance customer experience.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Retirement plan

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

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