JPMorgan Chase - San Francisco, CA

posted 3 days ago

Part-time - Entry Level
San Francisco, CA
Credit Intermediation and Related Activities

About the position

As an Associate Banker at JPMorgan Chase, you will play a crucial role in delivering exceptional customer experiences in branch banking. This position focuses on building lasting relationships with clients, providing tailored financial education and advice, and representing the brand with a commitment to diversity and inclusion. You will engage with clients, assist with transactions, and educate them on banking technology, all while ensuring compliance with banking regulations.

Responsibilities

  • Engages clients as they enter the branch by welcoming them and managing lobby traffic.
  • Helps clients with everyday transactions such as deposits, withdrawals, and payments.
  • Educates clients on the usage of technology self-service options like the Chase Mobile App and ATMs.
  • Assists clients and the branch team with new account openings when needed.
  • Performs branch operations, including managing cash devices while adhering to bank policies.

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent.

Nice-to-haves

  • Ability to make personal connections and engage customers in a professional manner.
  • Strong organizational and follow-up skills.
  • Desire to influence and educate customers about technology.
  • Cash handling experience.
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