JPMorgan Chase - Washougal, WA
posted 19 days ago
Part-time
Washougal, WA
Credit Intermediation and Related Activities
About the position
The Associate Banker position at the Washougal Branch is a part-time role focused on delivering exceptional customer service and building lasting relationships with clients. The role involves assisting customers with their banking needs, educating them on available technology, and ensuring compliance with banking policies. The Associate Banker will play a crucial role in enhancing the customer experience and contributing to the branch's success.
Responsibilities
- Engages clients as they enter the branch by welcoming them and managing lobby traffic.
- Helps clients with everyday transactions such as deposits, withdrawals, payments, and updating their information.
- Educates clients on using technology self-service options like the Chase Mobile App and ATMs.
- Assists with new account openings when needed.
- Performs branch operations, including managing cash devices while adhering to bank policies.
Requirements
- 6 months of customer service experience.
- High school diploma or GED equivalent.
Nice-to-haves
- Ability to make personal connections and engage customers in a professional manner.
- Strong desire to influence and educate customers on technology.
- Cash handling experience.
