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JPMorgan Chase - Portage, IN
posted about 2 months ago
Part-time - Entry Level
Portage, IN
Credit Intermediation and Related Activities
About the position
As an Associate Banker in Branch Banking, you will play a crucial role in delivering exceptional customer experiences and building long-lasting relationships with clients. Your primary focus will be to help customers navigate their banking needs through education and tailored advice, while representing the brand's commitment to customer service and diversity. You will engage with clients, assist with transactions, and support the branch team in achieving its goals.
Responsibilities
- Engages clients as they enter the branch by welcoming them and managing lobby traffic.
- Helps clients with everyday transactions such as deposits, withdrawals, payments, and updating their information.
- Educates clients on using technology self-service options like the Chase Mobile App and ATMs.
- Assists with new account openings when needed.
- Performs branch operations, including managing cash devices while adhering to bank policies.
Requirements
- 6+ months of customer service experience.
- High school diploma or GED equivalent.
- Fluency in both Spanish and English.
Nice-to-haves
- Ability to make personal connections and engage customers in a professional manner.
- Strong organizational and follow-up skills.
- Desire to influence and educate customers about technology.
- Cash handling experience.
Benefits
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
