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Signature Flight Support - Rochester, MN
posted 2 months ago
Part-time
Rochester, MN
Support Activities for Transportation
About the position
The Line Service Technician (LST) is a customer service role focused on providing essential services for general aviation aircraft, crews, and passengers. The LST operates ground service equipment and ensures compliance with company policies to deliver efficient and high-quality service. This position requires teamwork, effective communication, and a commitment to safety and customer satisfaction.
Responsibilities
- Operate ground service equipment to provide requested services for aircraft, crews, and passengers.
- Collaborate with coworkers, customers, and vendors to meet service needs and ensure efficient communication.
- Service aircraft as requested, including fueling, de-icing, lavatory, and catering services.
- Drive shuttle vehicles for transporting passengers and cargo.
- Maintain safe, clean, and secure ramps and operations.
- Load and unload luggage and cargo from aircraft and FBO.
- Conduct fuel handling and maintain accurate documentation.
- Provide professional customer service with a positive attitude.
- Comply with operational, safety, and security protocols.
- Create accurate records of time worked and services performed.
- Recommend improvements to operational standards and procedures.
Requirements
- High school diploma or GED.
- Minimum of 18 years of age.
- Valid state driver's license; CDL may be required in some locations.
- Ability to pass background checks and drug tests.
- Ability to complete training programs successfully.
- Ability to pass a color vision test for fuel inspection.
- Proficient in using a computer and email.
- Excellent verbal and written communication skills in English.
- Ability to perform basic arithmetic operations.
- Ability to work flexible schedules, including nights, holidays, and weekends.
Nice-to-haves
- Three to six months of experience in aviation or customer service.
Benefits
- Equal Opportunity Employer including Disability/Vet.
