*Part-Time* Airport Agent - Ramp and Customer Service

$33,883 - $33,883/Yr

American Airlines Group - Fort Wayne, IN

Part-time - Entry Level

Fort Wayne, IN

Air Transportation

About the position

As a Customer Service Agent at Envoy Air, you will play a crucial role in providing outstanding customer service to passengers. This entry-level position offers a dynamic work environment where you will assist with check-in and ticketing, handle baggage, and ensure a positive travel experience for customers. With opportunities for paid training and career development, this role is perfect for those looking to start their career in the airline industry.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
• Load, unload, and sort freight, mail, and baggage safely.
• Achieve on-time departures and arrivals while ensuring customer satisfaction.
• Work outside in all weather conditions, providing a varied work environment.

Requirements

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Valid driver's license (some restrictions may apply).
• Must be 18 years or older.
• High school diploma, GED, or international equivalent required.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Benefits

• Travel for free with family and friends on American Airlines flights.
• Comprehensive health, dental, prescription, and vision coverage.
• 401(k) program with company match after one year of employment.
• Paid on-the-job training and development programs.
• Flexibility to trade shifts and available overtime.
• Major discounts on hotels, cars, cruises, and more.