Part Time Assistant Manager - Storage Property

Absolute Storage Management - Chattanooga, TN

Part-time - Entry Level

Chattanooga, TN

Real Estate

About the position

The Floating Assistant Manager, also known as the Client Happiness Hero, plays a crucial role in ensuring customer satisfaction and operational efficiency at Absolute. This position involves multitasking in a fast-paced environment, assisting customers with renting storage units, and maintaining the cleanliness and organization of the property. The ideal candidate will embody the company's values of integrity, communication, teamwork, excellence, and dedication, while fostering a positive work culture that emphasizes growth and recognition.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance, and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolve issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitor rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and laws.

Requirements

• High school diploma/GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• At least one year of experience in property management preferred.

Benefits

• Performance-based bonuses and incentives
• Regular team recognition events and awards
• Opportunities for growth and continuous education