Pacific Sunwear Stores - Chandler, AZ

posted 4 days ago

Part-time - Entry Level
Chandler, AZ
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Store Manager at Pacsun plays a crucial role in supporting the Store Manager to lead a customer-focused and sales-driven store environment. This position involves motivating team members, ensuring adherence to company policies, and maintaining high operational standards to enhance the customer experience. The Assistant Manager is expected to embody the brand's values and contribute to a positive store culture while managing daily operations effectively.

Responsibilities

  • Assist the Store Manager in leading a customer-focused and sales-driven store.
  • Inspire and motivate team members by exhibiting core value behaviors.
  • Ensure execution of the Store's Key Performance Indicators (KPIs).
  • Handle customer situations in compliance with policies and procedures.
  • Maintain a clean and organized store environment to maximize customer experience.
  • Share customer feedback with the leadership team to improve service.
  • Perform as the floor supervisor during non-peak periods.
  • Coach and provide feedback on Sales Associate performance.
  • Support associate engagement by recognizing outstanding performance.
  • Provide direction to associates to ensure understanding of company standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain visual standards.
  • Drive efficiency in all operational store processes.
  • Maintain merchandise flow and presentation standards in the store and stockroom.
  • Ensure all store associates follow policies and safety practices.

Requirements

  • High School Diploma or equivalent preferred.
  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficient in math and strong computer skills.

Nice-to-haves

  • Experience in retail management or supervisory roles.
  • Knowledge of current fashion trends and brands.

Benefits

  • Flexible scheduling to accommodate work-life balance.
  • Opportunities for career advancement within the company.
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