Storage Asset Management - Clarkesville, GA

posted 18 days ago

Part-time - Entry Level
Clarkesville, GA
Administrative and Support Services

About the position

The Assistant Store Manager is responsible for managing the daily operations of a self-storage facility, ensuring excellent customer service, and maintaining the property. This role involves handling customer inquiries, conducting inspections, managing sales, and overseeing property maintenance. The Assistant Store Manager also plays a key role in marketing the facility and connecting with the local community.

Responsibilities

  • Handle all customer inquiries or problems in a timely, courteous manner
  • Implement, follow, and enforce procedures set forth in the Operations Policy & Procedure Manual
  • Conduct routine inspections/audits of locks, gates, etc.
  • Manage sales of store merchandise and storage rentals
  • Take potential leads on a tour of the facility
  • Collect rent, deposits, and assessed fees in a timely manner
  • Maintain accurate accounting records, petty cash funds, and company credit cards
  • Make past due calls to delinquent accounts
  • Ensure cleanliness of units and maintain clean office, restrooms, drive aisles, and hallways
  • Market the facility according to guidelines from the home office or District Manager
  • Maintain physical property appearance including lawn care and snow removal
  • Handle emergency procedures such as fire, criminal activity, and natural disasters
  • Participate in training programs and conferences
  • Train assistant manager(s) on policies and procedures
  • Ensure security and safety of all areas of the property
  • Assist with inventory of contents of units when necessary
  • Record daily arrival and departure for payroll purposes
  • Perform other responsibilities as assigned

Requirements

  • Exceptional customer service skills
  • Open availability including weekends
  • Ability to perform light maintenance and overall property upkeep
  • Management experience in leasing, retail, or operations environment
  • Previous experience in sales or marketing with a proven ability to generate business and close leads
  • Effective verbal and written communication skills
  • Energetic and open to new ideas and direction changes
  • High School diploma / GED equivalent; college education a plus
  • Ability to stand for several hours and lift 25 lbs
  • Valid driver's license with access to reliable transportation
  • Completion of pre-employment background screening
  • Previous experience in storage management is a plus

Nice-to-haves

  • College education

Benefits

  • Competitive hourly wage
  • Opportunity for professional development
  • Flexible scheduling
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