Storage Asset Management - Tampa, FL

posted 19 days ago

Part-time - Entry Level
Tampa, FL
Administrative and Support Services

About the position

The Assistant Store Manager is responsible for overseeing the daily operations of a self-storage facility, ensuring excellent customer service, managing sales, and maintaining the property. This part-time role involves handling customer inquiries, conducting inspections, managing financial transactions, and implementing marketing strategies to enhance the facility's visibility and sales performance.

Responsibilities

  • Handle all customer inquiries or problems in a timely, courteous manner
  • Implement, follow, and enforce procedures set forth in the Operations Policy & Procedure Manual
  • Conduct routine inspections/audits of the facility
  • Manage sales of store merchandise and storage rentals
  • Take potential leads on tours of the facility
  • Collect rent, deposits, and assessed fees in a timely manner
  • Maintain accurate accounting records and manage petty cash funds
  • Make past due calls to delinquent accounts
  • Ensure cleanliness of units and maintain the office and common areas
  • Market the facility according to guidelines from the home office or District Manager
  • Maintain the physical appearance of the property
  • Handle emergency procedures as necessary
  • Participate in training programs and conferences
  • Train assistant manager(s) on policies and procedures
  • Engage with local professional associations and community functions
  • Assist with inventory of contents of units when necessary
  • Record daily arrival and departure for payroll purposes

Requirements

  • Exceptional customer service skills
  • Open availability including weekends
  • Ability to perform light maintenance and property upkeep
  • Management experience in leasing, retail, or operations
  • Previous experience in sales or marketing with a proven ability to generate business
  • Effective verbal and written communication skills
  • Energetic and open to new ideas and direction changes
  • High School diploma or GED equivalent
  • Valid driver's license with access to reliable transportation
  • Completion of pre-employment background screening

Nice-to-haves

  • Previous experience in storage management
  • College education

Benefits

  • Competitive hourly wage
  • Opportunity for professional development
  • Flexible scheduling
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