Storage Asset Management - Loveland, CO

posted 3 days ago

Part-time - Entry Level
Loveland, CO
Administrative and Support Services

About the position

The Assistant Store Manager will oversee the daily operations of a self-storage facility, ensuring excellent customer service, effective sales strategies, and adherence to company policies. This role involves managing customer inquiries, conducting inspections, handling financial transactions, and maintaining the property’s appearance. The Assistant Store Manager will also be responsible for training staff and participating in community engagement activities.

Responsibilities

  • Manage day-to-day operations of the self-storage facility.
  • Handle customer inquiries and problems in a timely manner.
  • Implement and enforce procedures from the Operations Policy & Procedure Manual.
  • Conduct daily inspections and audits of the facility.
  • Sell store merchandise and storage rentals.
  • Provide tours of the facility to potential leads.
  • Collect rent, deposits, and fees in a timely manner.
  • Maintain accurate accounting records and manage petty cash and credit card transactions.
  • Make calls to delinquent accounts for past due payments.
  • Ensure cleanliness of units and maintain the office and common areas.
  • Market the facility according to guidelines from the home office or District Manager.
  • Maintain the physical appearance of the property, including landscaping and maintenance tasks.
  • Handle emergency procedures as needed.
  • Participate in training programs and community functions.
  • Train assistant managers on policies and procedures.
  • Assist with inventory of unit contents when necessary.

Requirements

  • Exceptional customer service skills.
  • Open availability including weekends.
  • Ability to perform light maintenance and property upkeep.
  • Management experience in leasing, retail, or operations.
  • Previous experience in sales or marketing with a proven ability to generate business.
  • Effective verbal and written communication skills.
  • Energetic and open to new ideas and direction changes.
  • High School diploma or GED equivalent; college education is a plus.
  • Ability to stand for several hours and lift 25 lbs.
  • Valid driver's license and reliable transportation.
  • Completion of pre-employment background screening.
  • Previous experience in storage management is a plus.

Nice-to-haves

  • College education is a plus.
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