Part-time Bank Operations Specialist I

Simmons Bank - Ada, OK

Part-time

Ada, OK

Credit Intermediation and Related Activities

About the position

The Bank Operations Specialist I is a key member of the Operations Team at Simmons Bank, responsible for supporting the processing of all bank transaction channels. This role involves performing a variety of operational duties in a high-volume, deadline-driven environment, while interacting with various bank personnel and serving as a resource for deposit operational areas.

Responsibilities

• Acts as a first-line resource for problem solving regarding all deposit operational issues.
• Operates equipment to receive and transfer funds.
• Receives, verifies, processes and distributes incoming transfers according to established procedures.
• Balances deposit general ledger applications.
• Reports back up withholdings, as required.
• Responsible for processing levies, garnishments and/or bankruptcy requests, including all communication, documentation and reporting.
• Verifies and removes deposit exceptions.
• Performs new account and file maintenance verification.
• Maintains detailed records on all work responsibilities as required.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Requirements

• High school diploma or its equivalent is required.
• Two years of related experience required; banking operations and/or customer service experience preferred.
• Ability to perform tasks quickly and accurately.
• Ability to operate in a team environment to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
• Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.

Nice-to-haves

• Experience in banking operations and/or customer service.