Concord Hospitality - Milwaukee, WI
posted 3 days ago
Part-time - Entry Level
Milwaukee, WI
Accommodation
About the position
At Renaissance Milwaukee West, a newly developed premium distinctive hotel, we are seeking an On-Call/Part-Time Event (Banquet) Server. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. We strive to create a culture that allows us to attract and retain the best people in the industry. Your role is key to the overall guest experience, and if you enjoy engaging with others, working as a team, and have a winning personality and high sense of responsibility, this role is perfect for you!
Responsibilities
- Greet and serve guests attending events being hosted at the hotel, following guidelines and procedures regarding the service of food and beverage.
- Proactively serve and engage with guests and anticipate guests needs.
- Properly clean and fill table complements (salt and pepper, sugar, bread baskets, etc.).
- Read event orders and assist in completing a setup, as needed.
- Work safely and courteously at all times.
- Learn the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
- Maintain neat and clean station. Constantly patrol assigned station, refilling beverages, removing service items and condiments per established policies and procedures.
- Use proper in-room clearing and aisle tray breakdown procedures.
- Assist in set-up and breaking down special food service tables and equipment.
- Follow all guest check and money-handling procedures, when applicable.
- Complete assigned side tasks, such as sorting linens, hanging/storing drapes, cleaning/storing serving equipment, etc.
- Perform reasonable requests by management, which the associates are capable of performing.
- Report to work on time and in full uniform.
- Use proper lifting procedures.
Requirements
- Banquet/Event serving experience preferred.
- Flexible availability (including nights and weekends). Must have availability for Saturday afternoons and evenings.
Benefits
- Competitive Pay
- 401(k) with company contribution - free money!
- Hotel and Travel Discounts Worldwide
- Exclusive discounts on concert tickets, theme park passes, rental cars, and more
- Verizon wireless discount
- Free parking in structure and easy access to public transportation
- Complimentary and discounted food and beverage
- Clean and secure locker room for personal belongings
- Company uniform
- Safety shoe discount
- Deeply discounted dry cleaning
- Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
