Concord Hospitality - Wauwatosa, WI

posted 3 days ago

Part-time - Entry Level
Wauwatosa, WI
Accommodation

About the position

At Renaissance Milwaukee West, a newly developed premium distinctive hotel managed by Concord Hospitality Enterprises, we are seeking an On-Call/Part-Time Event (Banquet) Server. This role is essential to the overall guest experience, where you will engage with guests, serve food and beverages, and ensure a welcoming atmosphere. We value associates who have a passion for serving others and embody a proactive, responsive, and caring attitude. Our culture promotes respect and appreciation for every team member, making it a great place to work.

Responsibilities

  • Greet and serve guests attending events hosted at the hotel, following guidelines and procedures regarding the service of food and beverage.
  • Proactively serve and engage with guests and anticipate their needs.
  • Properly clean and fill table complements (salt and pepper, sugar, bread baskets, etc.).
  • Read event orders and assist in completing a setup, as needed.
  • Work safely and courteously at all times.
  • Learn the menu for each function served and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
  • Maintain a neat and clean station, constantly patrolling assigned station, refilling beverages, and removing service items and condiments per established policies and procedures.
  • Use proper in-room clearing and aisle tray breakdown procedures.
  • Assist in set-up and breaking down special food service tables and equipment.
  • Follow all guest check and money-handling procedures, when applicable.
  • Complete assigned side tasks, such as sorting linens, hanging/storing drapes, cleaning/storing serving equipment, etc.
  • Perform reasonable requests by management, which the associates are capable of performing.
  • Report to work on time and in full uniform.
  • Use proper lifting procedures.

Requirements

  • Banquet/Event serving experience preferred.
  • Flexible availability (including nights and weekends). Must have availability for Saturday afternoons and evenings.

Benefits

  • Competitive Pay
  • 401(k) with company contribution
  • Hotel and Travel Discounts Worldwide
  • Exclusive discounts on concert tickets, theme park passes, rental cars, and more
  • Verizon wireless discount
  • Free parking in structure and easy access to public transportation
  • Complimentary and discounted food and beverage
  • Clean and secure locker room for personal belongings
  • Company uniform
  • Safety shoe discount
  • Deeply discounted dry cleaning
  • Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
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