Part Time Brand Ambassador

Ralph Lauren Retail - Round Rock, TX

Part-time - Entry Level

Round Rock, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With a legacy spanning over 50 years, Ralph Lauren has built a reputation and distinctive image that has been consistently developed across an expanding array of products, brands, and international markets. The company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, represent one of the world's most recognized families of consumer brands. At Ralph Lauren, we are committed to uniting and inspiring the communities within our company and those we serve. We amplify voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all. Our culture of inclusion is fostered through various initiatives, including Talent, Education & Communication, Employee Groups, and Celebration. The Part-Time Brand Ambassador role is designed for individuals who possess a customer-first mindset and are passionate about delivering a personalized and inspiring shopping experience that exceeds customer expectations. Success in this role is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. This position serves as an entry point for future leadership roles within Ralph Lauren, allowing individuals to begin writing their next great chapter in their career.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes 'More Ways to Shop' to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned to RL Brand expectations.
• Champions RL core values and supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a clientele and provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.