Part-Time Cart Runner

Festival Foods - Menasha, WI

Part-time - Entry Level

Menasha, WI

11-50 employees

Food and Beverage Retailers

About the position

The Cart Runner position at Festival Foods is an hourly role focused on providing exceptional customer service by gathering shopping carts and assisting customers. This role emphasizes maintaining a friendly environment and ensuring that guests receive prompt and reliable service. The Cart Runner will interact with customers, communicate their needs to management, and uphold the company's service standards in various weather conditions.

Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment.
• Be friendly, courteous, cooperative, and able to communicate with associates and customers.
• Responsible for maintaining standards according to the Guest Services expectations.
• Performs prompt parcel pick-up service.
• Collects shopping carts from parking lot and surrounding areas and returns carts to store in a variety of weather conditions.
• Communicate customer requests to management.
• Support and execute superior customer service.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

Requirements

• Ability to bag efficiently while maintaining product integrity.
• Ability to communicate with associates and customers.
• Ability to read, count, and write accurately.
• Ability to operate all equipment necessary to perform the job.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.