Part Time Cashier / Customer Service Team Member

Fleet Farm - Marshfield, WI

Part-time - Entry Level

Marshfield, WI

General Merchandise Retailers

About the position

The Part Time Cashier / Customer Service Team Member at Fleet Farm is responsible for providing exceptional customer service through efficient check-out experiences and handling customer inquiries, exchanges, and complaints. This role requires a friendly demeanor and the ability to engage with customers while processing various monetary transactions.

Responsibilities

• Provide customers with a quick and efficient check-out experience, including operating the cash register and scanner.
• Engage customers in a friendly manner, greeting with a smile and creating a pleasant interaction throughout the transaction.
• Process and handle monetary transactions including cash, check, gift card, credit/debit card.
• Extend offers for the Extended Protection Policy for qualifying items.
• Maintain brand standards at the front end area and sales floor.
• Handle customer exchanges, returns, and complaints effectively.
• Serve as a cashier resource by assisting with transactions and resolving discrepancies.
• Effectively communicate with Manager on Duty regarding out of stock products.
• Restock items efficiently and accurately, ensuring assigned area is presentable.
• Deliver an outstanding shopping experience for customers.

Requirements

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Knowledge of basic cash handling procedures, including simple math.