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UPS - Scottsdale, AZ
posted 2 months ago
Part-time - Entry Level
Scottsdale, AZ
Couriers and Messengers
About the position
The Part-Time Center Associate at The UPS Store is responsible for delivering exceptional customer service to retail customers. This role involves processing packages for shipment, operating various office equipment, and providing customers with accurate information about products and services. The ideal candidate should possess retail sales experience and demonstrate a friendly, helpful demeanor while maintaining a professional appearance.
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
Requirements
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week
