Part Time Client Care Associate - Dallas Galleria

LVMH - Dallas, TX

Part-time - Entry Level

Dallas, TX

Merchant Wholesalers, Nondurable Goods

About the position

The part-time Client Care Associate at Louis Vuitton's Dallas Galleria location serves as an ambassador of the brand, focusing on delivering exceptional client service. This role involves building trusting relationships with clients, guiding them through the client care process, and ensuring they feel valued and understood. The associate will also collaborate with the Operations team to streamline back-of-house processes that enhance the overall client experience.

Responsibilities

• Act as an ambassador of the Louis Vuitton brand, ensuring exceptional client service.
• Build and maintain trusting relationships with clients, making them feel valued.
• Guide clients through the client care process, including intake, repair, and follow-up.
• Communicate effectively with clients to set clear expectations regarding services.
• Collaborate with the Operations team to define and improve back-of-house processes.

Requirements

• Strong client-centric focus and ability to thrive in a fast-paced environment.
• Effective communication skills to educate clients on services and processes.
• Organizational skills to manage client interactions and follow-ups.

Nice-to-haves

• Creativity and eagerness to contribute to the brand's success.
• Experience in client services or retail environments.

Benefits

• Generous benefits package
• Career development opportunities
• Industry-leading training in luxury and retail environment