Part-Time Communications Officer (911 Dispatcher)

Martin County Sheriff's Department - Fairmont, MN

Part-time - Entry Level

Fairmont, MN

Justice, Public Order, and Safety Activities

About the position

The Communications Officer (911 Dispatcher) at the Martin County Sheriff's Department plays a crucial role in public safety by receiving and dispatching emergency and non-emergency calls. This part-time position requires the officer to manage communications effectively, ensuring that law enforcement, fire, and medical responses are coordinated efficiently. The role demands a high level of professionalism, mental stability, and the ability to work under pressure in a dynamic environment.

Responsibilities

• Provide initial contact for public safety calls, including 911 emergency lines and administrative lines.
• Determine priorities of calls and dispatch appropriate personnel including law enforcement, fire, rescue, and ambulance services.
• Handle difficult or uncooperative callers professionally and calmly.
• Dispatch all emergency vehicles and operate the radio console for communication.
• Respond to law enforcement, fire department, and EMS radio traffic.
• Maintain confidentiality and security of information encountered during duties.
• Perform multiple tasks simultaneously under critical time constraints and emergency conditions.
• Utilize various computer systems, databases, and mapping software for data entry and information retrieval.
• Work rotating shifts, including days, evenings, nights, weekends, and holidays, and be available for emergency callouts.
• Receive and broadcast emergency weather information.
• Communicate clearly and relay details accurately to relevant parties.
• Run state computer systems for law enforcement inquiries, including driving records and criminal histories.
• Check warrants and maintain court documents within the Sheriff’s Office Records System.

Requirements

• Ability to remain calm in high-stress situations and manage changing priorities.
• Strong communication skills to handle calls and relay information accurately.
• Experience with computer systems and databases for data entry and retrieval.
• Knowledge of law enforcement protocols and emergency response procedures.

Nice-to-haves

• Previous experience as a dispatcher or in a similar role.
• Familiarity with law enforcement records systems and protocols.

Benefits

• Flexible scheduling based on department needs.
• Opportunity to serve the community in a vital public safety role.